My Early Days As A Female Cop
Like many of you, I entered the work force pretty early. Waitressing, teaching fitness classes and police dispatching helped pay the bills in college, and then at age twenty one I became a cop. In the early years of my career I was primarily focused on learning the job, staying alive and like many female cops, trying to become “one of the boys,” which didn’t always work out well for me. However, when I became field training officer I began to study and understand the “real” differences between men and women, and that lead to a journey that I’m still on today. After over three decades in police work and law enforcement training, I look back now and wish I’d known a little more about navigating a male-dominated work place when I was first starting out in 1980.
Physiological Differences:
As I teach both men and women in my public safety classes, women don’t just have different “parts,” we have plenty of physiological differences that affect, and often enhance, the way we do our job. We have about 60% of the hand strength of men, our fingers average one knuckle length shorter, and (no surprise here) our hips are wider. We also have a lower center of gravity, better joint and spinal flexibility, and excellent manual dexterity. All of our senses with the exception of frontal vision are superior to that of men; a woman’s best vision is peripheral. We hear better, our senses of touch and smell are more sensitive, and our sense of taste is more acute. If we train ourselves to truly listen with all of our senses, we will notice small changes in people that will help us read a situation more accurately; it’s what some people used to call “women’s intuition.” Being physically different from men certainly doesn’t mean we’re at a disadvantage, but we need to be more aware of our own physiology from a scientific standpoint so that we can make informed decisions about our gear, our uniforms, and our training.
Communication Differences:
Women like to talk; in fact, communication is essential to our emotional survival. When women engage in talking activities (conversation, texting, emailing and more) we release “feel good” hormones like dopamine and oxytocin, so yeah, we like to talk! We tend to make more eye contact than men, we often stop what we are doing to listen to others, and we tend to wait until others are done speaking before we join the conversation. Women are generally comfortable sharing personal information, while men tend to keep things “strictly business” in a group setting. Understanding these differences will go a long way in working successfully with men, and with other women. Recognize that in a male-dominated situation, such as a meeting, you need to keep your statements short and to the point if you want to be heard. Learn how to “interrupt” or insert yourself into the discussion politely but assertively if you have a point to make and try not to end your sentences with an upward, or questioning, tone. When it comes to emails, limit the body to two short paragraphs or less and if you have more information to share, put it into an attached document. Keep gossip out of the workplace, and keep the sharing of personal information to a minimum unless you’re amongst true friends.
Conflict Differences:
Conflict in the workplace is inevitable, and as author Patrick Lencioni outlines in his book “Five Dysfunctions of a Team,” allowing and properly managing conflict among co-workers is a productive element of any workplace team. However, men and women handle conflict differently, and women need to know how to leverage these differences to their advantage. Control your emotions and don’t keep bringing up the past. Instead, communicate forward: acknowledge the conflict and then ask “so, how do we move past this.” Don’t engage in personal attacks, keep it professional and relevant. Don’t email when you are angry and don’t read emotion or tone into texts, emails or directives. If you’re wondering if there’s more than meets the eye in a particular communication or comment, ask. And don’t hold a grudge; once the conflict is over, shake hands, hold your head high, and get back to work. Understand the amazing power of forgiveness and learn to “let it go.”
Learn to Understand Your Brothers:
As I teach in many of my classes, women not only need to understand themselves, but they need to understand men as well. Every workplace has a few “Adam Henry’s” on the roster (both male and female) but most guys (like most women) who get involved in law enforcement are pretty decent human beings. We just can’t expect men to act and think like we do, so ladies, take the time to learn about men. As Dr. Louann Brizendine writes in “The Male Brain” guys like to use humor differently than women do, they value independence and often de-value the asking of questions; they like gadgets and they love to solve problems. Men tend to be suspicious of over-praising, while women like appreciative feedback. The new book by Annis and Gray, “Work With Me” outlines the “8 blind spots” that negatively affect men and women in the work place; take the time to read it and then share what you’ve learned with your co-workers.
Lots of the “sensitivity training” we all have to attend involves teaching men how not to offend women, but turnabout is fair play, so ladies, lets not only learn about ourselves, but about our brothers too. After all, we’re a family and we all bleed blue.
Dr. Louann Brizendine http://drlouann.ning.com/
“Work With Me” by Annis and Gray http://us.macmillan.com/workwithme/BarbaraAnnis
Patrick Lencioni http://www.tablegroup.com/pat/
“The Truth About Gender Differences” http://jdbucksavage.com/the-truth-about-gender-differences/

Sgt. Betsy Brantner Smith
Sgt. Betsy Brantner Smith retired in 2009 as a 29-year veteran of the Naperville, IL Police Department. Beginning her career as a police dispatcher at age 17, Betsy became an officer four years later and has held positions in patrol, investigations, narcotics, juvenile, hostage negotiation, crime prevention and field training. She received her four year degree from Western Illinois University in 1991, and was a class officer and graduate of the Northwestern University Center for Public Safety's School of Staff and Command in May of 2001.
As a sergeant, she supervised her department's K-9 Unit, served as a field training sergeant, recruitment team sergeant, bike patrol coordinator, Crowd Control Bike Team leader, and supervisor of the Community Education/Crime Prevention Unit. Betsy served on the Elderly Services Team, the Crisis Intervention Team, and was a proud founding supervisory member of NPD’s Honor Guard Unit.
From 1999 - 2003 Betsy hosted various programs and was a content expert for the Law Enforcement Television Network (LETN) and was a featured character in the Biography Channel’s “Female Forces” reality show. Betsy also serves on the Board of Directors for Safe Call Now, an organization dedicated to providing confidential support resources to first responders.
She has been a law enforcement trainer for over 20 years and was a content expert and senior instructor for the Calibre Press "Street Survival" seminar from 2003 through 2012. Betsy is a popular keynote speaker at conferences and events throughout the United States, Canada and around the world. Since 1995, Betsy has authored hundreds of articles for law enforcement, government and civilian publications including Innovations in Government, Police Marksman, Law and Order, Police Chief, Law Officer, PoliceLink.com, PoliceOne.com and LawOfficer.com. She served on the advisory board of Police Marksman magazine and is currently a featured columnist and video contributor on Officer.Com.
Betsy is the creator of the only course of its kind for women in law enforcement, “The Winning Mind for Women” and is owner of Dave Smith & Associates. Together, Betsy and Dave develop and instruct cutting edge courses through The Winning Mind LLC and travel extensively, bringing their inspirational messages throughout the world. Betsy can be reached through her website at www.femaleforces.com and you can follow her on Twitter as @SgtBetsySmith.