Denver Police's New Online System Lets Drivers Report Minor Crashes Without Waiting for an Officer

A new Denver Police Department platform allows motorists involved in minor crashes to exchange information and upload photos from the scene without waiting for an officer to arrive.

By Aldo Svaldi

Source The Denver Post

Oct. 19, 2026

2 min read

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The Denver Police Department is launching an online Driver Exchange platform that lets drivers involved in minor, non-injury crashes exchange information and complete reports without waiting for an officer.
Officers will still respond when crashes involve injuries, disabled vehicles, unlicensed drivers, registration issues, or suspected drug and alcohol impairment.
Police say the system will help motorists get back on the road faster while freeing officers to handle higher-priority calls, though privacy advocates have raised concerns about how crash data may be used.

The Denver Police Department is launching a new online platform on Thursday that will allow drivers to exchange information after a minor fender bender and avoid waiting around for an officer to arrive.

The Driver Exchange platform should be used whenever an accident doesn’t result in injuries, especially when the city declares weather-related “crash alerts.”

Officers will continue to respond if a vehicle is immobile, if a driver involved doesn’t have a license or registration, or if drug or alcohol impairment contributed to the crash.

“This program is being implemented to better serve the community, in that, it allows drivers to go about their days, rather than waiting for an officer to arrive,” said Denver Police Chief Ron Thomas in a press release.

He added that the program will free up officers to respond to more urgent calls, which “makes the city safer.”

Here is how DPD’s new Driver Exchange program works

After a minor collision, one of the drivers involved should call 911 or the non-emergency number, which is 720-913-2000.
If the drivers involved agree, call takers will text a link to their mobile devices so they can start an online report.
Each driver enters information on the secure site and can have identifying information, such as an address and phone number, redacted for privacy.
Photos of the crash or vehicle damage are uploaded after the information is entered.
Drivers will receive a link with the completed driver exchange report, which can be downloaded and shared with their insurance carriers.
Drivers will then be free to leave the crash scene.

Although available year-round, Denver Police describe the program as especially beneficial whenever poor weather conditions result in a high number of accidents.

Carfax for Police is providing the service at no charge to the city and drivers. It has been widely adopted by more than 6,000 law enforcement agencies around the country, according to the company.

Colorado police departments currently using the platform include Longmont, Castle Rock, Montrose and Loveland.

Carfax benefits by obtaining localized crash and registration data to include in its vehicle history reports, which are purchased by dealerships, insurance carriers, and consumers shopping for used vehicles.

Privacy advocates, however, have raised concerns that public driver data is being commercialized in violation of the federal Driver’s Privacy Protection Act.

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