Pennsylvania Prison Finds Way to Stop Contraband Through Mail

When contraband coming through the mail threatened the safety of officers and incarcerated individuals at Butler County Prison in Pennsylvania, leaders turned to Securus Technologies’ Digital Mail Center to help prevent contraband from entering their prison through the postal service. The situation became so dangerous that facility staff were rushed to the emergency room after being exposed to an illegal drug as a result of a search within the cell of an incarcerated resident. This technology converts mail into electronic communications. Securus’ certified investigative staff open, scan and electronically upload incarcerated individual’s mail to the Securus mail management portal.

Here, mail is configured to be reviewed and approved by agency staff or automatically delivered to incarcerated individuals through Securus ConnectUs terminals and Securus tablets. This automation frees personnel from the process of handling incarcerated individual mail so that they can focus on their primary duties.

”Now that we use Digital Mail Center, our people are safer,” says Warden Joe DeMore CJM, CCE. “We experienced the danger of being exposed to K2.”

Prior to receiving Digital Mail Center, officers received a tip that an incarcerated individual was in possession of K2. During the search, the staff sensed an electric burning smell and were contaminated. Four officers and two nurses became sick and received treatment from emergency room staff. Jail personnel reported suffering from a burning throat, nausea, light-headedness and feeling sluggish. These dangers are over, now that the agency is using Securus’ digital mail solution.

“I know for a fact since Digital Mail Center that we haven’t detected any contraband, so it definitely helps,” explained DeMore.  “With an inmate being caught in possession of K2, being here on a federal case and receiving new charges for the possession, he knew that we weren’t going to allow this to happen, and there would be consequences.” 

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