Emergency agencies in heavily populated areas are often inundated with calls from the public and the media inquiring about non-critical matters. This surge in call volume consumes valuable time and ties up phone lines that are needed for more pressing public safety issues. InterAct CalypsoPWC provides a cost-effective means to free up dispatcher resources to focus on more critical public safety tasks. Features of CalypsoPWC include: Publishes CAD incident data in real-time to a public website for media and public viewing; Filters and display only specific data based on chosen parameters and Provide RSS feeds for up-to-the-minute notification of incident status. InterAct CalypsoPWC automatically pulls selected incident information directly from InterAct's computer aided dispatch system used by the 9-1-1 center and displays it on a public website, with no intervention from the IT manager or webmaster.