The e-Desk kiosk is the vision of a Chicago area police detective to develop a more efficient way of handling citizen traffic inside police stations. Together with Entropy USA, the kiosk acts as an assistant to desk officers during high traffic hours or when the front desk is closed. It allows citizens with general inquiries to get the answers they need, while allowing the desk officers to focus on higher priority cases.
Its capabilities include but are not limited to:
Paying fines
Submitting anonymous crime tips
Filing reports
Requesting services such as vacation watch
Contacting or leaving a message for a detective/officer
Researching neighborhood crime statistics
City information
Getting directions if lost
e-Desk is extremely user friendly, allowing for quick navigation, which then leads to quick answers. The software can be completely customized for every department’s specific needs, and is able to be updated at any time.
