The integrated JPS ACU-2000 IP and Cisco IP Interoperability and Collaboration System (IPICS) allows users to communicate from internet protocol (IP) desk phones with personnel in multiple locations accessing a hand-held radio, IP device, telephone, cellular phone or personal computer. This provides seamless communications for agencies, ensuring reliable, real-time local and wide-area interoperable communications with the highest level of efficiency to rapidly respond to any incident.