KOVA's SilentPartner software is the only public safety cellular phone recording system available that records the audio at the phone level, and can capture text messages, photos and videos. It allows responders and investigators to record all their calls, or just a select few, while on scene, and then transmits those recordings instantly to the same database as your conventional phone logger.
Features include:
- 1024 bit encryption secure file transfer from phone to HQ
- Digital fingerprinting of files to guarantee authenticity
- Multiple US and Global Patent Pending status
- Data capture
- Caller ID
- Dialed Digits
- GPS location at start and end of call
- Android OS support
- Browser based playback
- Ability to handle VOIP, PSTN, Radio, Trunk Radio and mobile phones
- Speech Analytics: Have software “listen” to the content of all of your calls.
The application can be configured to:
- Record all calls
- Record based on pressing start
- Record all calls with the option to stop recording
It’s not just the recording that’s transferred. Important data, such as Caller ID, GPS Location, and Dialed Digits, are captured along with it. Users can even organize their calls on the go by linking each call with its case number, further simplifying its later retrieval.
Calls are not the only thing that SilentPartner can help with, however. Investigators can also use their cell phones as portable recorders for conducting interviews. Each interview can be assigned to a case number, marked with the interviewee’s name, and securely transmitted to the database. Recorded interviews and calls can also be played back from the phone itself.
Advanced features of the SilentPartner system include Speech Analytics, which allows software to “listen” to the content of all of your calls. Trends within those calls are then automatically reported, which can help uncover commonalities between cases thought to be unrelated. This is especially useful for detective bureaus that exist across multiple precincts, because it allows investigators to easily find linked cases. Rough transcription of calls, keyword and phrase searches, and indexing of communications are also options available with SilentPartner.
The case management features of SilentPartner, along with the evidential audio, allow for cases to be closed much more quickly and easily, increasing the opportunity for forfeiture and seized items. Finally, a product that can have a return on investment in Public Safety!
