Davis Named VP of Customer Success at ShotSpotter
NEWARK, Calif. -- ShotSpotter announced the appointment of Regan Davis to the position of Vice President of Customer Success. She will lead a team of former law enforcement executives who ensure customers realize full value of the services through use of best practices. Davis brings more than 25 years of leadership in customer success, strategic partnerships and general management to the company. Prior to joining ShotSpotter, she was Vice President of Customer Success, Support and Professional Services for TapClicks, a leader in marketing technology, and held executive roles in companies such as Yahoo! and Media News Group.
“I am proud to take the helm of this experienced ShotSpotter Customer Success team as we expand our product portfolio and grow our business,” said Regan Davis, ShotSpotter’s Vice President of Customer Success. “ShotSpotter is fully engaged to provide superior service and value to our customer base and to help make communities safer.”
About ShotSpotter
ShotSpotter (NASDAQ: SSTI) is a leader in precision policing solutions that help law enforcement officials deter, respond to, and investigate crime. Its solutions are trusted by more than 100 U.S. cities to help make their communities safer. The company’s platform includes its flagship product, ShotSpotter® Flex™, the leading gunshot detection, location and forensic system, and ShotSpotter® Connect™, patrol management software designed to dynamically direct patrol resources to areas of greatest risk and more effectively deter crime. Its CrimeCenter™ case management software helps detectives connect the dots and share information more effectively to improve case clearance rates. ShotSpotter also serves the corporate and college security markets and has been designated a Great Place to Work® Company.