RQI Telecommunicator CPR (RQI T-CPR)

April 27, 2022

RQI® Telecommunicator CPR (RQI T-CPR) from RQI Partners, the partnership between the American Heart Association® (Association) and Laerdal Medical (Laerdal), has expanded to three program and learning tiers, marking a first-ever milestone, and offering emergency communications centers and telecommunicators access to more tailored and cost-effective solutions.

RQI T-CPR is available in three tiers — Essentials, Challenger and Responder — and rooted in the Resuscitation Quality Improvement® (RQI) program, which is co-developed by the Association, the world’s leading voluntary organization dedicated to a world of longer, healthier lives, and Laerdal, one of the world leaders in medical simulation and resuscitation training. The legacy RQI T-CPR program, RQI Telecommunicator, was introduced in 2019.

Enhancements to course content and learning levels place public safety telecommunicators on a path to achieve mastery, verified competence and confidence — the hallmarks of the RQI program — in high-quality telephone CPR delivery. Bringing greater effectiveness and efficiency to the learning experience, telecommunicators can now enroll in entry, intermediate and advanced instruction, and upon course completion, will receive an American Heart Association T-CPR course certificate of completion or e-credential:

  • RQI T-CPR Essentials lays the groundwork for T-CPR education, providing telecommunicators with a foundation in the science of resuscitation and T-CPR.

  • In RQI T-CPR Challenger’s intermediate level, telecommunicators begin by completing core elements in the Essentials tier. They will then be challenged quarterly to demonstrate knowledge retention through a series of cognitive assessment activities.

  • RQI T-CPR Responder, advanced first responder-level training, is the most comprehensive tier. Aspects of Essentials and Challenger are combined with quarterly, scenario-based simulation skills sessions, which are facilitated by RQI quality managers.  

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