EL SEGUNDO, Calif., July 10, 2024 – PowerDMS, the public safety platform by NEOGOV, today introduces PowerRecall, a new augmented intelligence (AI)-powered software solution that boosts training and compliance for public safety agencies. Recall auto-generates digital flashcards from existing mission-critical documents to equip employees to act confidently, within agency policy. This reduces the time trainers spend creating content and reduces liability for the agency.
By leveraging science-backed learning techniques, Recall helps employees better comprehend and remember their policies, procedures and protocols with training that’s targeted based on their current knowledge levels. It uses AI to auto-generate digital flashcards that trainers review and distribute based on the agency’s needs. These digital flashcards train employees to quickly recall key policy information for high-liability, low-frequency actions, and other important content. This ensures employees retain job-critical information without having to rely on a manual or guide.
As policies are updated, administrators are regularly alerted of changes, and flashcards are moved to review status automatically. This ensures content is regularly updated for continuous improvement. Additionally, Recall’s dashboards and analytics help agencies to better identify gaps in policies and training by tracking and reporting on employee retention.
Nisse Ramser, a PD Talent Acquisition, Development, and Management Administrator, is one of the first PowerDMS by NEOGOV customers to use Recall. “The current approach of signing for a policy and providing a quiz does not ensure employees fully understand, retain and recall policies in a field where it arguably matters most,” said Ramser. “Recall offers a simple tech-forward way to improve our employees’ comprehension and retention of our policies and procedures. It is user-friendly, easy to create the right questions, and importantly, it will save me a ton of time in the continued training process.”
“Public safety employees are on the front lines every day, taking care of the public and ensuring their safety. Mistakes can result in litigation in any field, but in public safety it can also cost someone their life,” said Heath Hensley, Head of Product Innovation at NEOGOV. “We designed Recall to ensure employees understand and can recall mission-critical policies. This is vital for the protection of the public, employees, and the agency. Using Recall will ensure an agency’s employees remember what to do in the moment when it matters most.”
To learn more, visit https://www.powerdms.com/power-recall.
About PowerDMS by NEOGOV
PowerDMS, the public safety platform by NEOGOV, helps over 6,000 agencies maintain compliance, automate manual workflows, build public trust, and improve overall department health. PowerDMS offers public safety software to help with shift scheduling, training management, policy management, accreditation management, citizen engagement, internal affairs, action reporting, and officer wellbeing. To learn more, go to www.powerdms.com.
