The Disaster Preparedness Contact Center (DPCC) is a mobile, converged communications system that can be deployed wirelessly to serve the needs of an emergency services organization in the event of an incident that would require a mobile command center with call center functionality for real command and control. Incorporating applications such as interactive voice response, multi-media messaging, audio conferencing and video conferencing makes the DPCC one of the most powerful and conpact mobile communications solutions available. Within seconds, the JLT Mobile Computers and Scottscom Ltd. system can be packed up in a secure case and taken on the go to be set up at any mobile command post.